From today's SMH:
Just the ticket, please
Linton Besser's analysis of the reasons buses cannot keep to timetables ignores the time bus drivers spend answering inquiries ("System showing if buses are late has been held up in traffic", January 19).
If the Roads and Traffic Authority stationed an employee at each of the busy pick-up places in the CBD, such as Circular Quay and Town Hall, buses might be able to depart once the passengers were on.
Instead, drivers are required to sit there providing all sorts of information. One question I heard last week was whether the George Street bus headed for Leichhardt would go via Epping or Hornsby. Who would have the patience to be a bus driver?
James Prior, Sylvania Waters